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What You Agree to When You Use ih baje

Using ih baje — whether you log in via bKash, Nagad, or Rocket, or access the lobby through your mobile browser — means you accept the terms on this page.

Account EligibilityJurisdiction RulesPayment ConditionsUser Responsibilities
ih baje What You Agree to When You Use ih baje
DATA & ACCOUNT SECURITY

How We Handle Your Account and Data

Your account data — registration details, payment history via bKash, Nagad, or Rocket, and session records — is stored with SSL encryption and is not shared with third parties outside of what our payment processors require for transaction verification. You can request a summary of the data we hold by contacting support through your account dashboard. We retain transaction records for the period required under applicable financial rules; you may request deletion of non-essential data at any time, subject to retention obligations. Account security relies on your mobile number and OTP verification at each login — keep your registered number active and do not share OTP codes.

Data Retention

Transaction and account records are kept for the period required by applicable rules. Non-essential data can be requested for deletion through the support channel.

SSL Encryption

All account sessions and payment data — including bKash, Nagad, and Rocket transactions — are protected with SSL encryption at every step.

OTP Account Access

Login is verified by OTP sent to your registered mobile number. Never share your OTP; ih baje support will never ask for it.

Data Access Requests

You can request a copy of the personal data we hold on your account by raising a query through the help centre in your account settings.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, need to dispute an account action, or want to request a review of a transaction processed through bKash, Nagad, or Rocket, our support team handles legal and account queries directly. State your registered mobile number and the nature of your query so we can route it to the right team without delay.

Live Chat Reach the support team directly through the chat window in your account dashboard for account-related legal queries.
Email Support Send detailed written queries or formal account disputes to our support email address listed in your account settings page.
Account Help Centre The help centre in your account covers common terms questions, account suspension queries, and how to request a review of a decision.

Common Questions About These Terms

These are the questions we hear most often about account conditions, eligibility, and data rights. If your question is not here, contact support through the live chat in your account.

Account access is open to users in eligible regions where local law permits online gaming. It is your responsibility to confirm that access is lawful in your location before registering.

We display the updated terms before they take effect. Continuing to use the platform or making a deposit after an update means you accept the revised conditions at that point.

Each deposit via bKash, Nagad, or Rocket is recorded under the version of the terms active at that time. Payment conditions are set out in your account's deposit and withdrawal section.

Yes, accounts may be suspended for policy breaches or suspected misuse. If your account is suspended, contact support via live chat or email with your registered mobile number for a review.

Raise a data access request through the help centre in your account settings. We will respond with the records we hold, subject to the retention periods required under applicable rules.

Disputes are handled first through our support channel. The governing law depends on the eligible region you access the platform from, consistent with local legal requirements.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.